Privacy Policy

I. PURPOSE AND SCOPE OF DATA COLLECTION

Woodsland collects personal information from customers on this website, including: full name, email address, telephone number, postal address and other necessary details provided when customers submit a consultation request or register to purchase products and services.

Information is collected for the following purposes:

To contact customers, provide advice and confirm their requirements;
To carry out transactions and supply products and services;
To safeguard the legitimate interests of customers.

Customers are responsible for the accuracy of the information they provide, and for keeping their own account details and personal email secure when using the services on this website.

II. SCOPE OF INFORMATION USE

Woodsland uses customers’ personal information for the following purposes:

To confirm orders, respond to consultation requests and support delivery when required;
To provide information about products and services at the customer’s request;
To send information about special offers, promotions and marketing activities (where the customer has consented);
To send notices relating to the operation of this website;
To make contact and resolve issues that may arise, where necessary;
To provide information at the request of competent state authorities in accordance with the law.

Woodsland undertakes not to use customers’ personal information for any purpose other than those stated above.

III. INFORMATION RETENTION PERIOD

Customers’ personal information is retained until:

The customer requests its deletion; or
Woodsland no longer needs it for any lawful purpose.

In all cases, customers’ personal information is kept secure on Woodsland’s servers in accordance with applicable regulations.

IV. ORGANISATIONS AND INDIVIDUALS WHO MAY ACCESS THE INFORMATION

Customers’ personal information may be accessed by:

The administrators of the Woodsland website;
The owner of the personal information concerned;
Competent state authorities, in accordance with the law;
Partners directly involved in supplying the products or services (for example, delivery providers), to the extent necessary.

V. ENTITY COLLECTING AND MANAGING THE INFORMATION

WOODSLAND JOINT STOCK COMPANY
Address: Lot 49K, Quang Minh Industrial Park, Quang Minh Commune, Hanoi, Vietnam

Hotline: +84 24 3584 0122

Email: inquiries@woodsland.vn

VI. MEANS AND TOOLS FOR EDITING PERSONAL INFORMATION

Customers have the right to:

Review, update, amend or request the deletion of their personal information;
Send a request directly to the website administrators for assistance.

Should a complaint arise concerning the protection of personal information, Woodsland will receive, verify and handle it promptly according to the nature of the matter.